If you are getting frequent, similar questions in your support Email, GSmart AutoReply App can help you craft automated replies. Rather than a “generic” common autoreply, you can craft a specific reply based on the email contents. There are several advantages to an immediate auto-reply:
- The user gets an immediate response.
- You can make the reply specific to the query
- You can include links to reference and tutorials, that gives further material for the user
- If the automated reply does not answer the specific question, the user might refine the query and come back with more details
- Overall, auto-reply helps the user arrive at the specific answer faster
Connect your Gmail account to GSmart AutoReply App and try out the features:
GSmart AutoReply App